RELARGO Vacuum Backpack: Frequently Asked Questions

About Our Technology

Q: How does RELARGO's vacuum compression technology work?
A: Our patented VacuTech™ system uses a built-in air extraction pump that removes air from specially designed compression compartments within the backpack. Simply place your clothes in these compartments, seal the airtight zipper, and press the compression button. The system automatically extracts air, reducing the volume of soft items by up to 60%.

Q: Is the vacuum system battery-powered? How long does the battery last?
A: Yes, the RELARGO backpack features a rechargeable lithium-ion battery that powers the vacuum system. A full charge provides approximately 25 compression cycles. The battery can be recharged via USB-C, with a full recharge taking approximately 2 hours.

Q: Will compression wrinkle my clothes?
A: Our specialized compression technology minimizes wrinkles compared to manual rolling or folding. For best results, we recommend folding clothes neatly before compression. The vacuum system removes air without aggressively crushing fabrics, helping maintain their condition.

Usage & Practicality

Q: How much additional space does the vacuum technology create?
A: RELARGO's vacuum technology can reduce the volume of soft items like clothing by up to 60%, effectively doubling your packing capacity. Results vary depending on fabric types and thickness.

Q: Which items work best with the vacuum compression?
A: The compression system works best with soft, porous items like clothing, towels, and bedding. It's especially effective for bulky items like sweaters, jackets, and jeans. Hard items or items with very dense materials won't compress significantly.

Q: Can I take my RELARGO backpack on airplanes?
A: Absolutely! Our backpack complies with most airlines' carry-on size requirements when properly packed. The battery used for the vacuum system is travel-safe and meets international flight regulations for carry-on luggage.

Q: Is the vacuum system noisy?
A: The vacuum operates with minimal noise (approximately 50 decibels), similar to a quiet conversation. The compression process typically takes 10-15 seconds to complete.

Care & Maintenance

Q: How do I clean my RELARGO backpack?
A: The exterior can be spot cleaned with a damp cloth and mild soap. For more thorough cleaning, we recommend wiping down with a soft cloth and avoiding submersion in water. The compression compartments can be turned inside out and wiped clean. Always ensure the vacuum system components stay dry.

Q: How durable is the vacuum system?
A: Our vacuum system is designed and tested for durability, with components rated for 2,000+ compression cycles. The system is carefully protected within the backpack structure to prevent damage during travel.

Q: What happens if the battery dies while I'm traveling?
A: Even without power, your RELARGO backpack functions as a premium travel backpack with all its organizational features intact. The compression compartments maintain their seal even when the battery is depleted, keeping already-compressed items compact until you recharge.

Product Specifications

Q: What are the dimensions and weight of the backpack?
A: The RELARGO backpack measures 20" x 14" x 9" (50.8cm x 35.6cm x 22.9cm) and weighs 3.2 pounds (1.45kg) empty, including the vacuum system.

Q: What materials is the backpack made from?
A: We use premium water-resistant polyester with reinforced stitching and YKK zippers. The compression compartments feature a specially developed airtight membrane that's both durable and flexible. All materials are selected for durability, lightweight performance, and sustainability.

Q: Is the backpack waterproof?
A: The RELARGO backpack features water-resistant exterior materials and sealed zippers that protect your belongings in light rain and snow. While not fully submersible, it provides excellent protection against typical weather conditions encountered during travel.

Warranty & Support

Q: What warranty comes with my RELARGO backpack?
A: Every RELARGO backpack comes with a 1-year limited warranty covering manufacturing defects and vacuum system functionality. We also offer a 45-day risk-free trial period.

Q: How can I get support for my RELARGO backpack?
A: Our customer support team is available via email, phone, and live chat on our website. We also provide video tutorials and a comprehensive user guide to help you maximize your experience with your RELARGO backpack.